This is the amount of out of pocket expenses that you must pay the doctor, clinic, or hospital for each visit.
LewerMark Orientation Page
Orientation Videos
Using Your LewerMark Insurance
Can't see the video? Click here
How to Get Your Prescriptions Using LewerMark Insurance
Can't see the video? Click here
Using Your Wellness Benefit at a Pharmacy
Can't see the video? Click here
How to Print My ID Card
Can't see the video? Click here
LewerMark Trivia
Can't see the video? Click here
LewerMark Orientation
Can't see the video? Click here
LewerMark Orientation (Mandarin Version)
Can't see the video? Click here
Click here to view the English version
LifeWorks MySSP App
Can't see the video? Click here
LifeWorks MySSP International Student Orientation
Can't see the video? Click here
Teladoc - How to Register
Can't see the video? Click here
Togetherall Student Story
Can't see the video? Click here
A Quick Look Inside Togetherall
Can't see the video? Click here
Frequently Asked Questions
How do I access my insurance ID card?
To watch our video on how to access your insurance ID card, please click here.
To print your ID card, login to your account through the Student Login.
Once you are at the login screen, your username is your student ID number, and your password is your birthday (mmddyyyy). For example: July 8, 1998 would be 07081998.
You can change your password at any time. If this is your first time logging in to your account, you will be asked to select and answer a security question in case you forget your password.
After you have logged in, click on “Start Here!” in the upper left-hand corner and select “Online ID Card”. Your ID card will come up as a PDF document, and you will be able to save it directly to your computer, your phone or print it out.
How do I find a doctor?
Please visit our Find a Doctor or Pharmacy page.
How do I access my insurance brochure?
To access your brochure please visit your school’s custom LewerMark webpage.
You can search for your school by visiting our school search page.
If you have a difficult time finding your school, please email us at [email protected] or call us at 800.821.7710.
What is a copay?
What is an Explanation of Benefits?
An Explanation of Benefits, or EOB, is a form you will receive online if you visit a provider. It shows the charges, discounts, and any amount that is still owed. You will also receive an email that your EOB is available online to review. An EOB is not a bill.
When should I use the Emergency Room?
Hospital Emergency Rooms (ERs) are set up to focus on medical emergencies, not routine health care. Many health problems are not emergencies. If you are unsure whether the problem is an emergency:
- Call Nurseline for help at 866-549-5076 – no additional charge and available in over 200 languages
- Go to your Student Health Center or walk-in clinic, if open
- Go to the ER if you feel the problem is so serious that it cannot wait until your Student Health Center or walk-in clinic is open
